Outage in Render

Custom Domains: New certificates stuck on pending

Resolved Minor
December 02, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

You may see certificates stuck on 'Pending' after adding a custom domain. We’ve located an issue with a provider and are looking into it right now.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 12/02/2025 04:00PM

We understand the issue is resolved now. If you're still seeing issues, please reach out.

IDENTIFIED 24 days ago - at 12/02/2025 03:30PM

The provider is actively working on the issue and we’re seeing some progress on certificate issuance. We’re still waiting on full confirmation that the fix is complete.

INVESTIGATING 25 days ago - at 12/02/2025 02:32PM

You may see certificates stuck on 'Pending' after adding a custom domain. We’ve located an issue with a provider and are looking into it right now.

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