Outage in Reown

Intermittent 500 Errors on Explorer API and Web3Modal API

Resolved Major

September 05, 2025 - Started 8 months ago - Lasted about 13 hours
Official incident page

Incident Report

Since August 27, we have observed intermittent spikes in 500 errors affecting api.web3modal.org and explorer-api.walletconnect.org. The underlying issue is related to our database, which is experiencing sudden surges in client connections. Our engineering team is actively investigating and continuing root cause analysis to mitigate the impact. Users may experience intermittent failures when interacting with the Explorer API and Web3Modal API during these periods. We will provide updates as we learn more.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/05/2025 09:36PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 09/05/2025 08:32AM

Since August 27, we have observed intermittent spikes in 500 errors affecting api.web3modal.org and explorer-api.walletconnect.org. The underlying issue is related to our database, which is experiencing sudden surges in client connections. Our engineering team is actively investigating and continuing root cause analysis to mitigate the impact.

Users may experience intermittent failures when interacting with the Explorer API and Web3Modal API during these periods. We will provide updates as we learn more.

Latest Reown outages

WalletConnect Dashboard dapp projectId creation is unavailable (Reown Dashboard works) - 4 months ago

AppKit/AppKit Core Project ID Compatibility Issue - 4 months ago

Upstream provider issue impacting availability - 5 months ago

Embedded Wallet unavailable, partial API disruption - 5 months ago

Degraded performance on AppKit for users in Asia. - 6 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook