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Outage in REPAY

Transaction Declines - Gateway Error 1017

Resolved Minor
May 12, 2026 - Started 6 days ago - Lasted about 1 hour

Incident Report

We have identified an issue that may be causing transactions with specific BINs to be declined either with a Gateway Error 1017 or with a message stating "Transaction declined due to BIN xxxxxx being blocked for fraudulent or other reasons. Please contact REPAY Customer Service for more information"

We are working diligently on a resolution and will share additional information as it becomes available.

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Latest Updates ( sorted recent to last )
6 days ago - at 05/12/2026 05:24PM

We have identified an issue that may be causing transactions with specific BINs to be declined either with a Gateway Error 1017 or with a message stating "Transaction declined due to BIN xxxxxx being blocked for fraudulent or other reasons. Please contact REPAY Customer Service for more information"

We are working diligently on a resolution and will share additional information as it becomes available.

Latest REPAY outages

Intermittent System Outage - about 2 months ago

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