Outage in Replicon

Elevated errors on Polaris

Resolved Major
December 15, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We're experiencing an elevated level of internal errors that may be impacting customers viewing their data in Polaris . Our engineering teams are currently looking into the issue. We will post updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/15/2023 03:59AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/15/2023 02:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/15/2023 01:22AM

Fix has been confirmed we are in the process of pushing this out to all environments. ETA for recovery is around 45 minutes.

IDENTIFIED about 1 year ago - at 12/15/2023 01:08AM

We believe we have identified the issue and are currently testing a fix.

INVESTIGATING about 1 year ago - at 12/15/2023 12:40AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/15/2023 12:37AM

We're experiencing an elevated level of internal errors that may be impacting customers viewing their data in Polaris . Our engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

Latest Replicon outages

EU3 - Performance Degradation - about 1 month ago
EU1 - Intermittent login failures - about 1 month ago
Performance degradation - 2 months ago

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