Outage in Replicon

EU1 - Performance Degradation while processing backend work

Resolved Minor
January 23, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.
Components affected
Replicon eu1

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/23/2025 07:51PM

This incident has been resolved.

MONITORING 9 months ago - at 01/23/2025 05:06PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 01/23/2025 03:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 01/23/2025 03:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 months ago - at 01/23/2025 02:49PM

We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.

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