Outage in ResDiary
Access Identity down
Resolved MajorIncident Report
Access Group is aware of an issue affecting Identity and all associated services.
Access technical engineers have identified the fault and are working - as a priority activity - to resolve this. Access is committed to the highest levels of service quality; we apologise for the disruption caused and will provide further updates as swiftly as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/11/2026 08:38AM
This incident has been resolved.
MONITORING
5 days ago - at 06/10/2026 06:25PM
We are continuing to monitor for any further issues.
MONITORING
5 days ago - at 06/10/2026 12:25PM
Access Group is aware of an issue that affected EVO & Identity and all associated services.
Access technical engineers deployed some technical mitigations - as a priority activity - to resolve this. Access is committed to the highest levels of service quality; we apologise for the disruption caused and will provide further updates as swiftly as possible.
INVESTIGATING
5 days ago - at 06/10/2026 10:34AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/10/2026 10:31AM
Access Group is aware of an issue affecting Identity and all associated services.
Access technical engineers have identified the fault and are working - as a priority activity - to resolve this. Access is committed to the highest levels of service quality; we apologise for the disruption caused and will provide further updates as swiftly as possible.
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