Resend experienced a ~26-hour incident where emails sent to Microsoft-hosted domains (Outlook, Hotmail, etc.) were delayed in delivery. Resend worked directly with Microsoft to identify and resolve the root cause. Microsoft addressed the issue on July 21, after which newly sent emails delivered successfully, with previously delayed emails expected to resolve through retry.
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We've received word from Microsoft that they've addressed the cause of the bounces. While it may still be possible to see emails in the Delivery Delayed status while we wait on retry, newly sent emails are now Delivered.
We're continuing to investigate the causes of Deliverability Delayed events with Microsoft and working with them directly. Thank you for your patience as we investigate this.
We're currently investigating reports of an increase in Delivery Delayed events to Microsoft-hosted email addresses.
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