Outage in Resi

Cloud issue impacting ability to stream and login to Studio

Resolved Major

June 12, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of an issue with Google Cloud Platform that is currently impacting streaming functionality and the ability to login to Studio. Engineering has opened a ticket with GCP. We will provide an update as soon as possible. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/12/2025 10:07PM

This issue is now resolved and all services are operational. Please reach out to support if you experience any further issues.

MONITORING 9 months ago - at 06/12/2025 09:13PM

We are seeing further signs of recovery and anticipate a full recovery within an hour based on GCP's latest update. We will continue to monitor this incident and provide further updates as they are available.

IDENTIFIED 9 months ago - at 06/12/2025 08:30PM

GCP Engineers have implemented mitigations to impacted services and some Resi services are beginning to recover. We are still experiencing varying degrees of impact. We will continue to provide updates.

IDENTIFIED 9 months ago - at 06/12/2025 07:35PM

GCP is currently mitigating this issue.

INVESTIGATING 9 months ago - at 06/12/2025 06:31PM

We are aware of an issue with Google Cloud Platform that is currently impacting streaming functionality and the ability to login to Studio.

Engineering has opened a ticket with GCP. We will provide an update as soon as possible.

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

Latest Resi outages

Some users unable to login to Studio - 9 months ago

Live streams in the AU region experiencing errors when starting - 12 months ago

Certain web events are experiencing problems. - over 1 year ago

Schedule Events Erroring - about 2 years ago

Live Playback on iOS degraded - about 2 years ago

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