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Outage in Resly

Booking.com Guest Messages

Resolved Minor
April 23, 2026 - Started 16 days ago - Lasted about 19 hours
Official incident page

Incident Report

Booking.com guest messages are currently not being received in Resly. We are currently investigating. Please check the booking.com extranet for guest messages.
Components affected
Resly Booking.com

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/24/2026 10:49PM

Booking.com has resolved an issue that caused some messages to remain in a pending state. The fix was deployed at 16:30 CEST, and all affected messages have now been successfully delivered. No notifications were lost.

They are continuing to monitor the system closely, and no further issues have been observed since the fix was released.

INVESTIGATING 16 days ago - at 04/24/2026 03:32AM

Booking.com guest messages are currently not being received in Resly. We are currently investigating. Please check the booking.com extranet for guest messages.

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