Outage in Responsive

Some customers are experiencing degraded performance with Recommendation and Search Engine in US-POD4

Resolved Minor
August 24, 2024 - Started 8 months ago
Official incident page

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Outage Details

Recommendation and Search Engine are running degraded performance for some customers. We are currently investigating and monitoring the services. Issue started at 2024-08-24T03:20:10.846Z
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/24/2024 03:21AM

The incident has been resolved and service is fully restored. Incident resolved at 2024-08-24T03:21:05.867+00:00Z

MONITORING 8 months ago - at 08/24/2024 03:21AM

The service is currently stable and performing as expected. We continue to monitor performance and implement enhancements for optimal service delivery.

IDENTIFIED 8 months ago - at 08/24/2024 03:20AM

A disruption in one of our services has caused degraded performance issues for some customers.We have identified the affected service and are actively working to restore it.

INVESTIGATING 8 months ago - at 08/24/2024 03:20AM

Recommendation and Search Engine are running degraded performance for some customers. We are currently investigating and monitoring the services. Issue started at 2024-08-24T03:20:10.846Z

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