Outage in RetailOps

Login, Shipping and Media services offline.

Resolved Major
May 23, 2023 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2023 02:46PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/23/2023 07:06AM

All services have returned to normal operation.

MONITORING over 1 year ago - at 05/23/2023 04:13AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/23/2023 02:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/23/2023 02:40AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 05/23/2023 02:39AM

We are currently investigating this issue.

Latest RetailOps outages

Search index outage - over 2 years ago
Shopify API Outage - almost 3 years ago
Intermittent search failures - over 3 years ago

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