Outage in RetailOps
Login, Shipping and Media services offline.
Resolved Major
May 22, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 05/23/2023 02:46PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 05/23/2023 07:06AM
All services have returned to normal operation.
MONITORING
almost 3 years ago - at 05/23/2023 04:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 05/23/2023 02:40AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 3 years ago - at 05/23/2023 02:40AM
We are continuing to investigate this issue.
INVESTIGATING
almost 3 years ago - at 05/23/2023 02:39AM
We are currently investigating this issue.
Latest RetailOps outages
Search index outage - almost 4 years ago
Shopify API Outage - about 4 years ago
Degraded performance in Ship Audit and Order Routing - about 4 years ago
Intermittent search failures - over 4 years ago
Slower than usual background queue processing - about 6 years ago
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