Outage in Retarus
Issue with all Services in DE1 & DE2 :: Degraded performance
Resolved Minor
January 26, 2026 - Started 20 days ago
- Lasted about 2 hours
Incident Report
We are currently experiencing an issue in all services in our DE1 & DE2 data centres. We are already analysing the problem and will update you, as soon as we have more information.
Components affected
Retarus EAS Portal Retarus EDI Services Retarus Transactional Email Retarus E-Mail Security Inbound Retarus E-Mail Security Outbound Retarus Fax Services Inbound Retarus Fax Services Outbound Retarus Intelligent Capture Services (ICS) Retarus Intelligent Document Processing (IDP) Retarus SMS Services Retarus Voice Service Retarus WebExpress Retarus SupportNeed to monitor Retarus outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
20 days ago - at 01/26/2026 08:23AM
We are currently experiencing an issue in all services in our DE1 & DE2 data centres. We are already analysing the problem and will update you, as soon as we have more information.
20 days ago - at 01/26/2026 08:25AM
We have identified the issue and are working on the resolution.
20 days ago - at 01/26/2026 08:32AM
The services has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.
20 days ago - at 01/26/2026 08:56AM
We are still experiencing issues within E-Mail Security Outboun in our DE1 & DE2 data centres. We are already analysing the problem and will update you, as soon as we have more information.
20 days ago - at 01/26/2026 09:58AM
Customer using our cloudmx-out endpoints for sending outbound emails are still experiencing delays with E-Mail Security Outbound in our DE1 & DE2 data centres.
We have increased processing capacities to process the queued messages as soon as possible.
Latest Retarus outages
Degraded Performance US2:: Fax4Applications FTP - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
