Outage in Retarus
Internal issues may affect EDI services
Resolved Minor
February 24, 2026 - Started 30 days ago
- Lasted about 2 hours
Incident Report
We currently experiencing internal issues. This could affect EDI services, we currently performing further impact assessments and will keep you updated
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Latest Updates ( sorted recent to last )
30 days ago - at 02/24/2026 08:34AM
We currently experiencing internal issues. This could affect EDI services, we currently performing further impact assessments and will keep you updated
30 days ago - at 02/24/2026 08:49AM
We have identified the issue and are currently working on resolving it.
At this time, we do not see any impact on services other than EDI.
Once the issue has been resolved, we will perform a sanity check of our EDI services and inform you of the next steps.
30 days ago - at 02/24/2026 09:50AM
The EDI service is currently restoring. Processing has resumed, and we are working on clearing the queued files to ensure all pending transmissions are completed. We are closely monitoring the system to ensure stability and will provide further updates as progress continues.
Latest Retarus outages
Fax services US1 & US2:: Degraded performance - 29 days ago
Degraded Performance US2:: Fax4Applications FTP - about 1 month ago
Issue with all Services in Data Centres DE1 and DE2 :: Degraded performance - about 2 months ago
Issue with all Services in DE1 & DE2 :: Degraded performance - about 2 months ago
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