Outage in Retarus
E-Mail Security Inbound :: Degraded performance in DE1
Resolved Minor
September 01, 2026 - Started 15 days ago
- Lasted about 1 hour
Incident Report
We are currently investigating processing delays with service E-Mail Security Inbound in our DE1 data centre.
We have completed a failover from DE1 to data centre DE2 as a precautionary measure. We are monitoring service performance in DE2 while investigating the issue in DE1.
We have completed a failover from DE1 to data centre DE2 as a precautionary measure. We are monitoring service performance in DE2 while investigating the issue in DE1.
Components affected
Retarus E-Mail Security InboundTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
15 days ago - at 09/01/2026 08:12AM
We are currently investigating processing delays with service E-Mail Security Inbound in our DE1 data centre.
We have completed a failover from DE1 to data centre DE2 as a precautionary measure. We are monitoring service performance in DE2 while investigating the issue in DE1.
15 days ago - at 09/01/2026 09:00AM
The failover from DE1 to data centre DE2 has been removed, and processing has resumed across both data centres.
We are still investigating the issue.
15 days ago - at 09/01/2026 09:15AM
The service has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.
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