Outage in Retool

Slow loading times for EU

Resolved Minor
May 14, 2024 - Started 5 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have received reports of Retool cloud accounts experiencing slow load times through the app from EU based users. We have confirmed all Retool infrastructure is operating normally, and have seen that using a US VPN currently seems the best way to work around such networking issues.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/14/2024 05:59PM

This incident has been resolved.

MONITORING 5 months ago - at 05/14/2024 11:34AM

We have received reports of Retool cloud accounts experiencing slow load times through the app from EU based users. We have confirmed all Retool infrastructure is operating normally, and have seen that using a US VPN currently seems the best way to work around such networking issues.

Latest Retool outages

Networking outage - about 2 months ago

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