Outage in Retreaver

Twilio is down, calls are not going through

Resolved Major

March 22, 2022 - Started almost 4 years ago - Lasted 7 days
Official incident page

Incident Report

We're currently investigating this issue and are waiting for Twilio to come back up.

Components affected

Retreaver Call Handling

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 03/22/2022 04:49PM

Twilio appears to be back up as calls are going through again. We're waiting on them for confirmation that their issue has been resolved.

INVESTIGATING almost 4 years ago - at 03/22/2022 04:12PM

We're currently investigating this issue and are waiting for Twilio to come back up.

Latest Retreaver outages

Reports slowdown detected - 5 days ago

AWS degraded - 3 months ago

AWS outage - 3 months ago

Calls coming to Retreaver from Telnyx through SIP might have issues - 4 months ago

Detected an increase in errors on web portal - 5 months ago

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