Outage in Retreaver
Twilio is experiencing an outage
Resolved MajorIncident Report
Twilio appears to be having a serious problem. We are actively looking into the incident and will post more information shortly.
Components affected
Retreaver Call HandlingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 03/28/2022 03:50PM
We are seeing signs of recovery at Twilio and are receiving call progress events again. We are continuing to monitor and will update this incident shortly.
INVESTIGATING
about 4 years ago - at 03/28/2022 03:29PM
We are currently not receiving call progress events from Twilio. Some call are currently not closing correctly, you may see calls in progress that are not actually active. Calls may not route correctly past initial routing stages. We will update this incident as soon as we have more information, as we are waiting on Twilio.
INVESTIGATING
about 4 years ago - at 03/28/2022 03:09PM
Twilio appears to be having a serious problem. We are actively looking into the incident and will post more information shortly.
Latest Retreaver outages
Call/RTB Reporting dashboard 2.0 is not loaded - 22 days ago
RTB heavy load - 3 months ago
Degraded performance on calls - 3 months ago
Reports slowdown detected - 4 months ago
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