Outage in Retreaver

Partial outage resulting in delays accessing the web site have been resolved, we are continuing to monitor

Resolved Major
November 02, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Retreaver Site/Account Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/02/2023 03:14PM

Issue is resolved, we are continuing to monitor live call numbers.

MONITORING almost 2 years ago - at 11/02/2023 02:55PM

Status changed from investigating -> monitoring

INVESTIGATING almost 2 years ago - at 11/02/2023 02:45PM

We are continuing to monitor.

INVESTIGATING almost 2 years ago - at 11/02/2023 02:43PM

Some users may have experienced delays when loading the user interface. This is no longer occurring and we will continue to closely monitor it.

INVESTIGATING almost 2 years ago - at 11/02/2023 02:35PM

Calls are operational, we will continue to monitor for issues

INVESTIGATING almost 2 years ago - at 11/02/2023 02:28PM

We are currently investigating this issue.

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