Outage in Retreaver

Purchasing new local (non toll-free) numbers is temporary disabled for certain area codes.

Resolved Minor
January 31, 2025 - Started 9 months ago - Lasted 3 months
Official incident page

Incident Report

Vendors providing the numbers are experiencing difficulties and we've temporary disabled the ability to purchase certain local area codes.
Components affected
Retreaver Site/Account Portal

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/09/2025 11:55AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 01/31/2025 01:28PM

Vendors providing the numbers are experiencing difficulties and we've temporary disabled the ability to purchase certain local area codes.

Latest Retreaver outages

AWS degraded - 8 days ago
AWS outage - 9 days ago
Calls coming to Retreaver from Telnyx through SIP might have issues - about 1 month ago
Detected an increase in errors on web portal - about 2 months ago
Calls moving through Telnyx numbers may have connection issues at the moment - 3 months ago

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