Outage in Retreaver
Investigating an increase in errors from our phone provider (Twilio)
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
Retreaver Twilio Incoming Phone CallsNeed to monitor Retreaver outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/31/2025 07:16PM
This incident has been resolved.
MONITORING
7 months ago - at 03/31/2025 06:40PM
Twilio has updated their status to "operating normally".
We will continue monitoring over the next hour.
INVESTIGATING
7 months ago - at 03/31/2025 04:06PM
Twilio provided information about issues with their service:
'Programmable Voice - 11200 HTTP Retrieval Failures'
https://status.twilio.com/incidents/djx8tktw4z0p
INVESTIGATING
7 months ago - at 03/31/2025 04:04PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 03/31/2025 04:02PM
We are currently investigating this issue.
Latest Retreaver outages
AWS degraded - 8 days ago
AWS outage - 9 days ago
Calls coming to Retreaver from Telnyx through SIP might have issues - about 1 month ago
Detected an increase in errors on web portal - about 2 months ago
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