Outage in Retreaver

Investigating an increase in errors from our phone provider (Twilio)

Resolved Minor
March 31, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/31/2025 07:16PM

This incident has been resolved.

MONITORING 7 months ago - at 03/31/2025 06:40PM

Twilio has updated their status to "operating normally".

We will continue monitoring over the next hour.

INVESTIGATING 7 months ago - at 03/31/2025 04:06PM

Twilio provided information about issues with their service:

'Programmable Voice - 11200 HTTP Retrieval Failures'

https://status.twilio.com/incidents/djx8tktw4z0p

INVESTIGATING 7 months ago - at 03/31/2025 04:04PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 03/31/2025 04:02PM

We are currently investigating this issue.

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