Outage in Retreaver

Clients using Convoso are experiencing issues

Resolved Minor
April 03, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

https://statusgator.com/services/convoso
Components affected
Retreaver Call Handling
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/03/2025 04:58PM

Convoso's status health is marked as back up. https://statusgator.com/services/convoso/dialer

IDENTIFIED about 2 months ago - at 04/03/2025 01:59PM

Convoso have updated their status page with 'likely issue'.
Waiting for updates from them

INVESTIGATING about 2 months ago - at 04/03/2025 01:48PM

https://statusgator.com/services/convoso

Latest Retreaver outages

Identified an issue impacting a subset of our users when visiting the reporting page - 23 days ago
RTB performance degraded - about 2 months ago
Investigating an increase in errors from our phone provider (Twilio) - about 2 months ago
Some resources are not loading - 3 months ago
Reported issue affecting components loading on our website - 3 months ago

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