Outage in Retreaver

Calls moving through Telnyx numbers may have connection issues at the moment

Resolved Minor
August 11, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

We detected some call connection issues related to calls transiting through Telnyx. Please see https://status.telnyx.com/incidents/sz0n4kh9gy6y
Components affected
Retreaver Call Handling

Need to monitor Retreaver outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/11/2025 08:43PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 08/11/2025 02:54PM

Telnyx has updated their status page to say: "A fix has been implemented and we are monitoring the results."

IDENTIFIED 3 months ago - at 08/11/2025 02:21PM

We detected some call connection issues related to calls transiting through Telnyx. Please see

https://status.telnyx.com/incidents/sz0n4kh9gy6y

Latest Retreaver outages

AWS degraded - 8 days ago
AWS outage - 8 days ago
Calls coming to Retreaver from Telnyx through SIP might have issues - about 1 month ago
Detected an increase in errors on web portal - about 2 months ago
Investigating some RTB calls not showing up in reporting - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook