Outage in Retreaver
Degraded performance on calls
Resolved MinorIncident Report
A 'carrier' which is used by another 'call tracking provider' which isn’t Retreaver or Twilio is currently experiencing an incident.
Components affected
Retreaver Call HandlingTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/20/2026 10:44PM
Carrier marked as operational
MONITORING
about 2 months ago - at 02/20/2026 07:04PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/20/2026 06:36PM
A 'carrier' which is used by another 'call tracking provider' which isn’t Retreaver or Twilio is currently experiencing an incident.
Latest Retreaver outages
RTB heavy load - about 2 months ago
Reports slowdown detected - 3 months ago
AWS degraded - 6 months ago
AWS outage - 6 months ago
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