Outage in Returnflows
DAO Elevated Error Rate
Resolved Minor
June 24, 2026 - Started 24 days ago
- Lasted about 5 hours
Incident Report
We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
24 days ago - at 06/24/2026 08:04AM
We are seeing elevated error rates again - moving issue to "Identified" again.
RESOLVED
24 days ago - at 06/24/2026 07:53AM
We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed!
INVESTIGATING
24 days ago - at 06/24/2026 07:31AM
We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience.
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