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Outage in Revalize

AQ will not open or authenticate

Resolved Major
February 04, 2025 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating reported issues with logging into the software. At this time users may be unable to log into the software. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.
Components affected
Revalize AQ CPQ Revalize AQ CPQ Reports Revalize AQ Design Solutions Revalize AQ OrderStatus Revalize AQ Revit Plug-in
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/04/2025 10:03PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/04/2025 02:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/04/2025 02:11PM

We are currently investigating reported issues with logging into the software. At this time users may be unable to log into the software. The AQ development team is working to identify the issue and restore full system functionality. Further updates related to this incident will be posted here as they become available.

Latest Revalize outages

AQ - (Functionality Affected) - over 1 year ago
AQ Catalog Slowness - almost 2 years ago
AQ Report Printing - about 2 years ago
AQ - Publication Issue - about 2 years ago

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