Outage in RevenueCat

Delayed data in Charts

Resolved Minor
July 29, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We've identified an issue causing delayed data refreshes for Charts. We're working to resolve that issue now and refresh all Charts, and will keep this incident updated as that process completes. We apologize for any inconvenience caused in the meantime!
Components affected
RevenueCat Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/29/2024 07:13PM

All Charts have been refreshed, and will continue to be refreshed at their typical cadence.

IDENTIFIED about 1 year ago - at 07/29/2024 05:53PM

Most charts such as Active Subscriptions, Revenue, MRR, and our conversion charts have now been refreshed and are back to their normal schedule. We expect the last delayed charts such as the Realized LTV charts to be refreshed soon, at which point the incident will be marked as resolved.

IDENTIFIED about 1 year ago - at 07/29/2024 04:25PM

We've identified an issue causing delayed data refreshes for Charts. We're working to resolve that issue now and refresh all Charts, and will keep this incident updated as that process completes. We apologize for any inconvenience caused in the meantime!

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