Outage in RevenueCat

Scheduled data exports, charts, and customer lists delayed

Resolved Minor
July 31, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

An infrastructure change to our data warehouse system has inadvertently caused delays to scheduled data exports (previously known as ETL exports), charts data, and customer lists data. We have identified the issue and it should resolve itself in the coming hours. For scheduled data exports, they will resume delivery automatically once the incident is resolved. This incident will remain open until things are fully resolved.
Components affected
RevenueCat Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/31/2024 10:22AM

Everything is all caught up now.

MONITORING about 1 year ago - at 07/31/2024 07:29AM

Scheduled data exports (aka ETLs) are now all caught up.

IDENTIFIED about 1 year ago - at 07/31/2024 06:59AM

An infrastructure change to our data warehouse system has inadvertently caused delays to scheduled data exports (previously known as ETL exports), charts data, and customer lists data.

We have identified the issue and it should resolve itself in the coming hours. For scheduled data exports, they will resume delivery automatically once the incident is resolved.

This incident will remain open until things are fully resolved.

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