Outage in RevenueCat
Elevated Google Play API Error Rate
Resolved MinorIncident Report
Summary AI Generated
RevenueCat experienced elevated error rates from the Google Play API for 4.2 hours, which could have prevented some users from receiving their purchased entitlements. The issue was caused by Google Play API returning new, undocumented error responses primarily for long-expired subscriptions, though new purchases were not actually being blocked. RevenueCat implemented error suppression for confirmed expired purchases, reducing errors by nearly 100% and fully mitigating the impact on clients.
We are observing elevated error rates from the Google Play API. This might prevent some user's entitlements from being granted after purchase. We're working on a mitigation to unlock these customers.
Components affected
RevenueCat Google Play Store Receipt ServerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/29/2026 07:55PM
Our mitigations have eliminated the impact on RevenueCat clients. We will continue tracking the situation and following up with Google on a permanent fix.
MONITORING
7 days ago - at 05/29/2026 07:38PM
Google Play API started returning some new, undocumented error responses for a subset of subscriptions over the last few hours. Our investigation revealed that the vast majority of them are associated with purchases that expired a long time ago. This means that no new purchases are being blocked, but API requests were still impacted by these unexpected errors.
We have implemented suppression for these errors when we can programmatically confirm that they refer to long-expired purchases. This has reduced the errors returned by the RevenueCat receipts endpoint by almost 100%, so the issue is now mitigated.
We have informed Google about these new unexpected errors and expect them to work on a permanent fix.
INVESTIGATING
7 days ago - at 05/29/2026 03:45PM
We are observing elevated error rates from the Google Play API. This might prevent some user's entitlements from being granted after purchase. We're working on a mitigation to unlock these customers.
Latest RevenueCat outages
Delayed Charts v3 Data - 24 days ago
Elevated error rates - about 1 month ago
Increased rate-limit errors on API V2 endpoints - about 1 month ago
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