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Outage in RevolutionEHR

Trizetto is reporting issues with SFTP connection

Resolved Major
March 03, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to Trizetto. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.
Components affected
RevolutionEHR Integrated Partners

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RESOLVED about 2 months ago - at 03/03/2026 07:01PM

From Trizetto:

Resolved - ALERT: Send and Receive File Errors: Tuesday, March 3, 2026
TriZetto Provider Solutions is aware that users may be experiencing slowness or errors when attempting to send and receive files via the client website today, Tuesday, March 3, 2026.

This issue is now resolved.

Thank you for your patience.
03/03/2026, 11:52 AM CT

INVESTIGATING about 2 months ago - at 03/03/2026 04:07PM

We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to Trizetto. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.

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