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Outage in RevolutionEHR

Enter key will trigger a log out in patient quick search

Resolved Minor
June 12, 2026 - Started 7 days ago - Lasted 3 days
Official incident page

Incident Report

If using the patient quick search in the dark blue header bar, hitting the enter key instead of manually clicking on the patient name will trigger a log out. While we resolve this issue, please use the mouse to click on the appropriate patient name instead of hitting the enter key when using the patient quick search in the dark blue header in the upper right

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/15/2026 01:42PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 06/12/2026 04:52PM

Our Engineering team has identified the root cause of this issue and has prepared a fix that will be deployed during a scheduled maintenance window tonight.

Because the update requires system downtime, we have chosen to perform the deployment after hours to minimize disruption to users and ensure the least amount of interruption to normal operations.

We appreciate your patience.

INVESTIGATING 7 days ago - at 06/12/2026 02:40PM

If using the patient quick search in the dark blue header bar, hitting the enter key instead of manually clicking on the patient name will trigger a log out. While we resolve this issue, please use the mouse to click on the appropriate patient name instead of hitting the enter key when using the patient quick search in the dark blue header in the upper right

Latest RevolutionEHR outages

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