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Outage in RevolutionEHR

Functionality Issues within the encounter

Resolved Minor
June 12, 2026 - Started 7 days ago - Lasted 3 days
Official incident page

Incident Report

Our Engineering team is currently investigating an issue affecting the Pull Forward functionality within encounters. We are actively working to identify the root cause and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/15/2026 01:42PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 06/12/2026 04:51PM

Our Engineering team has identified the root cause of this issue and has prepared a fix that will be deployed during a scheduled maintenance window tonight.

Because the update requires system downtime, we have chosen to perform the deployment after hours to minimize disruption to users and ensure the least amount of interruption to normal operations.

We appreciate your patience.

INVESTIGATING 7 days ago - at 06/12/2026 02:38PM

Additional issues have been identified and all appear to be related to an update released last night. In addition to the issue with the View Test History/Pull Forward feature there is also a problem related to adding new finding in a test field. If that field already contains findings and additional findings are being added the original finding are being removed.

INVESTIGATING 7 days ago - at 06/12/2026 02:08PM

Our Engineering team is currently investigating an issue affecting the Pull Forward functionality within encounters. We are actively working to identify the root cause and will provide updates as more information becomes available.

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