Payments within Arrived

The consumer portal, as well as the CSR portal, are both online and processing successful payments.

The customer facing portal and the CSR portal are both online and processing successful payments. The team will remain monitoring.

The consumer facing payment portal is currently unavailable but the customer login is online and we see successful payments from agents and CSRs.

The customer facing portal will remain unavailable while we continue to work the issue.

We have rolled back changes previously made and are continuing to work the issue.

We have intermittent degradation and the team continues to work the issue.

Performance has improved significantly. We see successful navigation and payments, and are continuing to monitor.

Portal slowness negatively impacting payments continues. We will continue to post updates until the issue is resolved.

We are investigating a production issue with making payments within Arrived.