Outage in Rezdy

Email sending platform issues

Resolved Minor
January 07, 2025 - Started 10 months ago
Official incident page

Incident Report

We have received reports of some customers emails not sending, this is a result of blockages in our email sending platform. Engineering are aware of the incident and are currently working on a resolution with our email service provider.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/08/2025 08:27AM

We have resolved the blockage issue with our email provider that was affecting the service. Email functionality has now been fully restored and our team will continue to monitor the situation to ensure email stability across the platform.

IDENTIFIED 10 months ago - at 01/08/2025 06:03AM

We are still experiencing outages with our email provider, but have made significant progress towards resolving this issue.
Our team is working closely with the provider to resolve the issue promptly.
Communication will be provided once services have been restored.

IDENTIFIED 10 months ago - at 01/08/2025 01:09AM

We have received reports of some customers emails not sending, this is a result of blockages in our email sending platform.
Engineering are aware of the incident and are currently working on a resolution with our email service provider.

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