Outage in Rhombus

Sensor Connectivity

Resolved Minor
September 24, 2024 - Started 3 months ago - Lasted about 4 hours

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Outage Details

We are currently investigating an issue causing some sensors to incorrectly appear offline for some end users. Our team has identified the problem and is actively working on a fix to restore functionality for those affected.
Latest Updates ( sorted recent to last )
3 months ago - at 09/24/2024 02:54PM

We are currently investigating an issue causing some sensors to incorrectly appear offline for some end users. Our team has identified the problem and is actively working on a fix to restore functionality for those affected.

3 months ago - at 09/24/2024 03:17PM

We have begun rolling out a fix for the issue causing some sensors to appear offline. Affected users should start seeing improvements as the update progresses. We are closely monitoring the rollout and will provide further updates as needed.

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