Outage in Riege Software

Delays in communication with NL Customs

Resolved Minor
October 23, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. We are investigating the issue.
Components affected
Riege Software 🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)

Need to monitor Riege Software outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/23/2025 09:03AM

This incident has been resolved.

MONITORING 7 days ago - at 10/23/2025 08:11AM

A fix has been implemented and messages are now processed. We keep monitoring the status.

INVESTIGATING 7 days ago - at 10/23/2025 07:33AM

The problems seems to be back. We see hardly any incoming messages from NL Customs. We are checking the issue.

MONITORING 7 days ago - at 10/23/2025 07:00AM

We see that the messages are now coming in and are getting processed.
There is still a large queue of messages so there is a delay of about 1 hour till all the messages are processed.

MONITORING 7 days ago - at 10/23/2025 06:51AM

Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. We are investigating the issue.

Latest Riege Software outages

Issues with Azure Services - Scope.riege.com / Scope.riege.cloud are not available - about 6 hours ago
Communication disruptions ATLAS EAS (A-SumA) at German Customs - about 7 hours ago
Communication disruptions ATLAS Versand und ATLAS Ausfuhr at German Customs - about 16 hours ago
Issues with ATLAS NCTS - about 23 hours ago
Störungsmeldung – Passar Durchfuhr und Ausfuhr / Service Disruption – Passar Transit and Export - 7 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook