Outage in Riege Software

Communication issues

Resolved Minor

October 23, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some Scope customers are experiencing delays in communication with certain components, such as customs and airline messaging. We are currently investigating the issue.

Components affected

Riege Software Scope

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/23/2025 07:56AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 10/23/2025 07:11AM

Some Scope customers are experiencing delays in communication with certain components, such as customs and airline messaging. We are currently investigating the issue.

Latest Riege Software outages

Edec performance issues // Edec Performanceprobleme - 3 days ago

Current problems with creating the VBD // Derzeitige Probleme beim Erstellen der VBD - 4 days ago

Performance degradation at German Customs - 9 days ago

Issues with Scope - 9 days ago

In e-dec bestehen derzeit Probleme im Zusammenhang mit dem Ablauf der Interventionszeit / There are currently issues in e-dec related to the expiration of the intervention period. - 16 days ago

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