Outage in Riege Software

EDEC / Passar – Störung beim Dokumentenbezug ----- EDEC / Passar – Document Retrieval Issues

Resolved Minor

January 27, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

Störung beim Dokumentenbezug in PassarEDEC / Passar – Störung beim Dokumentenbezug https://www.bazg.admin.ch/de/systemverfuegbarkeit EDEC / Passar – Document Retrieval Issues

Components affected

Riege Software 🇨🇭 Switzerland

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 01/27/2026 04:27PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 01/27/2026 10:20AM

Störung beim Dokumentenbezug in PassarEDEC / Passar – Störung beim Dokumentenbezug
https://www.bazg.admin.ch/de/systemverfuegbarkeit

EDEC / Passar – Document Retrieval Issues

Latest Riege Software outages

Scope connectivity issues - 22 days ago

Error when opening partner with a Debtor role - about 2 months ago

Document generation in Scope fails - about 2 months ago

Scope MC14 (only) Delays in job processing - about 2 months ago

Performance degradation at German Customs - 3 months ago

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