Outage in Riege Software
NL Douane - NCTS vertrek aangiftes
Resolved MinorIncident Report
If you receive the following error on a Dutch NCTS 5/DVA declaration:
"/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl")
You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.
Components affected
Riege Software 🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/31/2026 06:21AM
Nl Customs confirmed that this issue is solved. See: https://nh.douane.nl/status-berichten/vervoer-ncts-fase-5-is-weer-beschikbaar-48/
IDENTIFIED
21 days ago - at 03/30/2026 08:18AM
We have received confirmation from the NHD - https://nh.douane.nl/ - that they found the issue and are working to resolve this.
INVESTIGATING
23 days ago - at 03/28/2026 08:58AM
We are continuing to investigate this issue.
INVESTIGATING
23 days ago - at 03/28/2026 08:58AM
If you receive the following error on a Dutch NCTS 5/DVA declaration:
"/CC015C/TransitOperation/communicationLanguageAtDepartureCL192" ("nl")
You can resolve this by clearing the "Language at Departure" field. Although the current value is "nl - Dutch," leaving this field empty will allow the declaration to be accepted. We are currently investigating this issue further with Dutch Customs.
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