Outage in Riege Software

Carbon Care Issues

Resolved Minor

June 09, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with printing quotes via the external CarbonCare API. We are working hard to resolve the issue. Aktuell gibt es Probleme beim Ausdruck von Offerten durch die externe CarbonCare API. Wir arbeiten mit Hochdruck daran das Problem zu beheben.

Components affected

Riege Software Scope

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 06/09/2026 09:11AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 06/09/2026 09:01AM

We checked on one of the affected systems and the API call to CarbonCare seems to work again now.Printing of quotations should now work again

Wir haben eines der betroffenen Systeme überprüft, und der API-Aufruf an CarbonCare scheint nun wieder zu funktionieren. Der Druck von Quotierungen sollte jetzt wieder funktionieren

INVESTIGATING 4 days ago - at 06/09/2026 08:23AM

We are currently experiencing issues with printing quotes via the external CarbonCare API. We are working hard to resolve the issue.

Aktuell gibt es Probleme beim Ausdruck von Offerten durch die externe CarbonCare API. Wir arbeiten mit Hochdruck daran das Problem zu beheben.

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