Outage in RingCentral

A portion of Contact Center customers may be unable to make outbound calls due to an underlying carrier issue.

Resolved Minor
May 16, 2024 - Started 6 months ago - Lasted about 4 hours

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Outage Details

A portion of Contact Center customers may be unable to make outbound calls due to an underlying carrier issue. RingCentral Contact Center teams are investigating the issue with the carrier and will provide the next update in 4 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral Contact Center RingCentral Contact Center RingCentral APAC
Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 05/16/2024 04:09PM

RingCentral Contact Center teams are currently working with the underling carrier to investigate the issue. The next update will be provided in 4 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

UPDATE 6 months ago - at 05/16/2024 03:27PM

A portion of Contact Center customers may be unable to make outbound calls due to an underlying carrier issue. RingCentral Contact Center teams are investigating the issue with the carrier and will provide the next update in 4 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

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