Outage in RingCentral

A portion of RingCentral customers with applications using RingCentral Software Development Kits (SDKs) may experience loss of functionality. Embedded phone applications may be affected.

Resolved Minor
June 11, 2024 - Started 3 months ago - Lasted about 18 hours

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Outage Details

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Components affected
RingCentral Calling - Inbound RingCentral Americas RingCentral Calling - Outbound
Latest Updates ( sorted recent to last )
UPDATE 3 months ago - at 06/12/2024 03:15PM

RingCentral Operations teams have confirmed that a fix has been implemented to mitigate this issue. Teams are monitoring for stability and will provide the next update in 4 hours or when there is a significant change in status.

UPDATE 3 months ago - at 06/12/2024 01:35AM

RingCentral Operations teams have identified a workaround for this issue. Please reach out to customer care for help with implementation. Teams are continuing to work to fully resolve this issue. The next update will be provided in the morning on June 12th or when a significant change in status occurs.

UPDATE 3 months ago - at 06/11/2024 11:21PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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