Outage in RingCentral
A portion of customers may be experiencing fax failures to German numbers due to an underlying carrier.
Resolved Minor
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Outage Details
Components affected
RingCentral Fax - Outbound RingCentral Fax - Outbound RingCentral Americas RingCentral EMEALatest Updates ( sorted recent to last )
RingCentral Operations teams have determined the issue is still occurring and are investigating other potential fixes to mitigate the faxing issue. The next update will be provided in 4 hours or when they become available. If you are experiencing this issue please contact customer care.
RingCentral Operations teams have performed a fix to mitigate the faxing issue. Teams are testing to confirm restoration of service and will monitor for stability. The next update will be provided in 1 hour or when they become available. If you are experiencing this issue please contact customer care.
RingCentral Operations teams are investigating the issue with the underlying carrier and will provide updates when they become available. If you are experiencing this issue please contact customer care.
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