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Outage in RingCentral

A portion of customers may experience a one-time drop of calls or a loss of registration.

Resolved Minor
September 30, 2026 - Started about 23 hours ago - Lasted 36 minutes

Incident Report

Summary AI Generated

A brief outage lasting 36 minutes affected RingCentral customers in the Americas, causing dropped calls and loss of phone registration for both inbound and outbound calling, including deskphones. Operations teams investigated and applied mitigation steps, after which service improvements were observed. The incident was resolved following monitoring for stability.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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Latest Updates ( sorted recent to last )
UPDATE about 23 hours ago - at 09/30/2026 03:50PM

RingCentral Operations teams have performed mitigation steps and are seeing improvements to service. Teams will monitor for stability and the next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE about 23 hours ago - at 09/30/2026 03:38PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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