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Outage in Ringotel

Ringotel Incident - India

Resolved Major
August 26, 2026 - Started about 23 hours ago - Lasted about 7 hours
Official incident page

Incident Report

A new Ringotel incident has been automatically created in the affected region (India). Our team has been notified and will review it immediately. If you have any questions, please contact us at support@ringotel.co or use the online chat / create a ticket. We appreciate your patience in the meantime.
Components affected
Ringotel India (Mumbai)

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 08/26/2026 09:40PM

This incident has been resolved and connectivity is fully restored. The problem was caused by an increase in error rates within a system component which resulted in a heap out-of-memory (OOM) error. This caused a temporary service interruption for organisations hosted in the India region. Our team is working on a solution to ensure that such incidents won't occur in the future. We appreciate your cooperation and apologise for any inconveniences caused by this issue.

MONITORING about 22 hours ago - at 08/26/2026 04:18PM

The incident has been resolved. Our team is monitoring the status and will provide an update shortly.

INVESTIGATING about 23 hours ago - at 08/26/2026 03:13PM

A new Ringotel incident has been automatically created in the affected region (India). Our team has been notified and will review it immediately. If you have any questions, please contact us at support@ringotel.co or use the online chat / create a ticket. We appreciate your patience in the meantime.

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