Outage in RIPE NCC

No update files being produced for rrc07.ripe.net

Resolved Minor
June 06, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

After maintenance earlier today, no MRT "update" files are being produced for rrc07.ripe.net. In addition there is a delay in the data for ~10 peers for the RIPEstat looking glass. Other processes consuming from rrc07 have recovered. We are investigating the issue in our processing pipeline.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/06/2025 07:57PM

The remaining files have been created. Consumption of data caught up.

MONITORING 9 days ago - at 06/06/2025 07:08PM

We have made a configuration change (i.e. added a IPv4 DNS record) that seems to have mitigated the issue. The MRT update files have been produced for the period between 08:00 and 19:00 UTC. We are monitoring the recovery of other processes.

IDENTIFIED 9 days ago - at 06/06/2025 06:31PM

Our processing pipeline hits a bug where the message size of the message we are constructing becomes larger than the calculated message size. This happens while processing the messages that were generated when ExaBGP was shutting down (which is a rare situation). This causes the processing pipeline to abort and get stuck.

The technical detail is that the code ends up using an IPv6 local address in a MRT message for a IPv4 peering session. The underlying root cause is either DNS resolution failing (and fallback to the link local address) or a change in collector configuration.

IDENTIFIED 9 days ago - at 06/06/2025 04:53PM

After maintenance earlier today, no MRT "update" files are being produced for rrc07.ripe.net. In addition there is a delay in the data for ~10 peers for the RIPEstat looking glass. Other processes consuming from rrc07 have recovered.

We are investigating the issue in our processing pipeline.

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