Outage in RIPE NCC

Severe issues with ftp.ripe.net/data.ris.ripe.net

Minor
September 15, 2025 - Started 7 days ago
Official incident page

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Outage Details

We see intermittent periods with a significant fraction (0-20%) of failed requests to ftp.ripe.net or data.ris.ripe.net. The failures occur both before and after the connection establishes, on both IPv4 and IPv6. We are currently investigating this issue.
Components affected
RIPE NCC RIS (Routing Information Service)
Latest Updates ( sorted recent to last )
INVESTIGATING about 15 hours ago - at 09/21/2025 06:47AM

The error rate has decreased since 01:30 UTC.

INVESTIGATING about 21 hours ago - at 09/21/2025 12:37AM

We are aware that the error rate is significant during some periods, effectively leading to a service outage. Unfortunately, the root cause seems to be multi-faceted, preventing a fast resolution. We are continuing to investigate this issue.

We apologise to third parties receiving alerts due to this issue. We aim to provide a update by Tuesday.

INVESTIGATING 5 days ago - at 09/16/2025 10:38AM

We are continuing to work on this issue.

INVESTIGATING 7 days ago - at 09/15/2025 09:04AM

We see intermittent periods with a significant fraction (0-20%) of failed requests to ftp.ripe.net or data.ris.ripe.net. The failures occur both before and after the connection establishes, on both IPv4 and IPv6. We are currently investigating this issue.

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