Outage in Rippling

Email notification outage

Resolved Minor

October 01, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period. Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.

Components affected

Rippling App

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/01/2025 09:33PM

The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.

MONITORING 4 months ago - at 10/01/2025 08:25PM

We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully.

IDENTIFIED 4 months ago - at 10/01/2025 06:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/01/2025 06:11PM

Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period.

Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.

Latest Rippling outages

Search issues - 8 days ago

Issues loading reports - 9 days ago

Issues approving timecards and loading schedules - 13 days ago

Degraded performance in Payroll - 13 days ago

General service degradation - about 1 month ago

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