Some customers experienced issues with the side navigation bar failing to load in the Rippling app, though apps remained accessible through the search bar. The team resolved the problem by rolling back to a previous version of the application. The incident lasted 5.1 hours and has been fully resolved.
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This incident has been resolved.
The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.
Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.
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