Outage in Rise Up
Rise Up platform is slow
Resolved MinorIncident Report
We encounter an issue on web platform where some requests can timeout. We are currently working on it to identify the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 01/26/2026 02:54PM
Between 12:05 and 13:38 CET, a deployment issue initially caused slowness on the platform. After resolution, we identified that steps and preview steps were unavailable during this timeframe. The incorrect configuration introduced during deployment was corrected.
Furthermore, between 14:24 and 14:50 CET, an unexpected CPU spike usage affected platform performance. We manually scaled ressources to resolve it quickly and will work on better resource scaling anticipation.
All services are now fully operational.
MONITORING
20 days ago - at 01/26/2026 01:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 01/26/2026 01:44PM
Another concurrent issue contributing to the slowness of the platform is identified and a fix is being implemented.
MONITORING
20 days ago - at 01/26/2026 12:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 01/26/2026 12:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 01/26/2026 12:24PM
We encounter an issue on web platform where some requests can timeout. We are currently working on it to identify the root cause.
Latest Rise Up outages
Navigation issue during course edition - about 2 months ago
Web datalab dashboards issue - 3 months ago
Some pages are not loading - 6 months ago
Rise Up platform is slow / not available - 9 months ago
Connection problem for clients Hosted on Azure - 10 months ago
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