Outage in Rise Up

Intermittent CSS/JS asset loading issues on custom subdomains

Resolved Major

February 23, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Some users on custom subdomains may experience broken styling or functionality due to failing CSS/JS assets, causing visual glitches or interactive elements to not load. We are investigating.

Components affected

Rise Up Web application

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/23/2026 04:47PM

The issue has been fully resolved. A deployment misconfiguration caused inconsistent asset delivery across certain custom subdomains via specific CDNs today between 10:39-15:50 (UTC+1).
We've implemented a fix and are monitoring to ensure stable performance. Future deployments will include safeguards to prevent recurrence.

MONITORING about 2 months ago - at 02/23/2026 02:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 02/23/2026 02:15PM

We identified an assets route that wasn't correctly handled by our CDN for a few subdomains, we are fixing it.

INVESTIGATING about 2 months ago - at 02/23/2026 02:05PM

Some users on custom subdomains may experience broken styling or functionality due to failing CSS/JS assets, causing visual glitches or interactive elements to not load. We are investigating.

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